Customer Video Refunds Requirements
Want to score a free LuxLuxe wig with a review? Here's how!
Simply film a video of you unpacking and reviewing our product. Make sure the video has proper lighting and quality – if all criteria are met, we'll refund your purchased item! (For items up to $70)
Make an order
Must feature a wig from our store (www.luxluxehair.com)
Video must show unpacking of the product, display of the packaging, and trying it on It must include review (things like the wig's feel, fit, cap size, comfort, and/or lace)
Upload the video to your IG profile and make sure to tag us @luxluxehair and use hashtag #myunpackingLL
Send us a DM to let us know about your video and you might get a full refund!
Requirements for video:
- Quality: from 720p in vertical position
- Sizing: 1080 pixels x 1920 pixels
- Timing: the video should be at least 30 seconds long
- Light: make sure you and the product are clearly visible, no dim light
- Sound: Voiceover and clear sound/ subtitles